W.W. Grainger, Inc. App Reviews

Unable to use, crashes before loading

Please delete app and reinstall if it crashes after your OS updates! That will fix the issue that causes the crashing error.

App starts, then crashes. Cant use. Pls fix, I did like using the mobile app.

Worked great till the update. Now crashes on start up. Fix please!!

Used to work. Now just crashes.

Uninstalling the App and Reinstalling the App fixes the problem with version 3.1.

Consistently crashes after the most recent update.

App tries to load, then crashes. This has been happening for the past 4 weeks or so. Ive deleted it and re-downloaded it, but still doesnt work. I liked the app before when it was working

I love this app

I really like how interactive the app is and how easy it is to use. The problem Im having is not having any more information on the product. It would be great to have a description of the product I might be really interested in. I wouldnt buy something I dont know what its for. Also some different pictures of the product, different angles would be awesome. Its too simply and the details you get from the product are not to convincing. Maybe some better pictures I could zoom in to get a better idea of what Im buying. The app is great, but it would be better if the app was better then the catalog. Lol -thank you for your concern

I tried searching multiple products by item number and it has no results or it just keeps "thinking". Its useless.

Since last update I cant login. It says password expired and needs changed. I have so many passwords already it is very hard to remember them all. Changing passwords and not being able to use any old ones makes it very irritating.

Signed in with granger account, can quickly reorder from past items faster then computer. Easy!

Information on products is lacking. Access to your account information is limited if even possible. Updates done online did not carry through to the app so inconsistent or old information remains in accurate. Mandatory fields required to place an order dont apply and youre forced to enter any data entry to complete your order. The online version is also riddled with random windows and pop ups with office to assist which are not helpful but simply annoying and interruptive. There are also numerous attempts at other sales items theyre not at all related to the subject of your search. This app needs a serious redo

I use this app every day to buy materials for my business. I also like being able to track my orders.

For what I need to accomplish, this app is as good or better than any app out there in the marketplace.

Always something not working right

Has never let me sign in

Easy, easy! Easy search! Easy checkout. User friendly.

Easy to order and quick on-time delivery.